Ali Baba, the internet giant from China has finally opened their first hi-tech hotel in a place called Hangzhou. In this high tech hotel, guests will be able to check into the hotel simply by scanning their face in a machine.
Fly Zoo Hotel, located in Hangzhou and the capital city of east China, has headquarters of Ali Baba. This place is known for having the first future hotels. Customers will be able to scan their face and simply check into the hotel without any kind of paperwork which is necessary in a normal hotel. The facial recognition system which customers use during check in can also be used as a key to their rooms. The rooms will only unlock with the user’s face.
The face basically works as a key card to open the doors of the room. There is a digital assistance created by Ali Baba in the room with help of which, users can control the light and the TV with their voice commands. This hotel has robots which are generally deployed to serve food to the guests and also make cocktails for them.
All the hotel booking and check out can be done by the guests with help of a mobile application which is very much easy to use. The Artificial Intelligence technology which is used throughout this hotel helps customers save a lot of time and have a great customer experience.
All the hotel employees are relieved from repetitive work and robots do most of the work in a much more efficient manner. According to Ali Baba, the new Artificial Intelligence will help to increase the efficiency of the management of the hotel and this will also help to reduce the manual labor force.
Ali Baba is now encouraging a lot of other hotels, which want to go high tech to adapt all the technology that they have adapted so that they are able to establish a more tech friendly hotel around the world. In the fiscal year, which ended in March 2018, the company was able to generate revenue of USD 39.9 billion. With help of this example, it can be explained that how all the tech giants in China are moving into a much more traditional industry such as a hotel industry and also bringing their tech experience along with it to make the industry better in every way.
JD.com which is another tech commerce giant announced in October that they will be working on all the latest smart home devices so that they are easily able to make each and every home smart along with their latest devices.
In the month of July, another company called Baidu started working with Intercontinental Hotel Group which is in Beijing to allow their guests using an assistant which is voice controlled to adjust their room temperature and order room service easily without having to call reception.